Frequently Asked Questions
Everything you need to know about your King Palm experience.
What are King Palm wraps made of?
Our wraps are handcrafted from 100% real Cordia leaves, which are sustainably harvested and contain no tobacco, nicotine, or added chemicals.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the United States. International shipping times vary by location, usually arriving within 7-14 business days.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you receive a damaged or defective item, please contact our support team immediately for a replacement.
Do the flavored tips contain synthetic chemicals?
No, our flavored filter tips use food-grade essential oils and natural terpenes contained within a squeeze-to-activate capsule for a clean, flavorful experience.
How do I ensure my King Palm wraps stay fresh?
Every pack includes a humidity control packet. We recommend keeping your wraps in their resealable packaging and storing them in a cool, dark place to maintain optimal moisture.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as secure checkout options like Sezzle for interest-free installments.